Shipping policy
Shipping Policy
At Belleeah's, we take pride in crafting delicious, high-quality candy apples and chocolate covered treats. To ensure your goodies arrive fresh and in perfect condition, we follow the guidelines below:
Processing Time:
- Orders are typically processed within 1-2 business days.
- Custom or bulk orders may require additional time, please contact us for details.
Shipping Methods & Delivery Times:
- We ship via preferred carriers, e.g., UPS, FedEx, USPS to ensure fast and safe delivery.
- Standard shipping usually takes 1-3 business days, depending on your location.
- Expedited shipping options are available at checkout for quicker delivery.
Warm Weather Shipping:
- To protect your treats in warmer temperatures, we use insulated packaging and may include ice packs when necessary.
- We will always choose overnight or expedited shipping during hot weather to maintain product quality.
Shipping Costs:
- Shipping rates are calculated at check out.
- Free shipping may be available on orders over $150 check our promotions!
Order Tracking:
- Once your order ships, you’ll receive a tracking number via email so you can monitor your package's journey.
Damages & Issues:
- If your treats arrive damaged or melted, please contact us within 48 hours with photos, and we’ll work to make it right!
- Unfortunately, due to the perishable nature of our products, we cannot accept returns.
Shipping Restrictions:
- We currently ship within the U.S. only.
- We do not ship to P.O. boxes or APO/FPO addresses due to the delicate nature of our treats.
Have specific requests or concerns? Reach out to us at belleeah@gmail.com or call 361-834-1721 (please leave message), and we’ll be happy to assist!