Shipping policy

Shipping Policy

At Belleeah's, we take pride in crafting delicious, high-quality candy apples and chocolate covered treats. To ensure your goodies arrive fresh and in perfect condition, we follow the guidelines below:

Where We Ship:
- We currently ship within Texas.
- During the cooler months, we're also able to ship outside of Texas. Because these shipments travel further, they're quoted directly rather than calculated at checkout, so please contact us before ordering.

Processing Time:
- Orders are typically processed within 1-2 business days.
- Custom or bulk orders may require additional time, please contact us for details.

Warm Weather Protection:
- To protect your treats in warmer temperatures, we use insulated packaging and may include ice packs when necessary.
- This is also why out-of-state shipping is limited to the cooler months, to help make sure your treats arrive in perfect condition.

Shipping Costs:
- Shipping rates for in-state orders are calculated at checkout.
- Out-of-state orders are quoted directly, as noted above.

Order Tracking:
- Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey.

Damages & Issues:
- If your treats arrive damaged or melted, please contact us within 48 hours with photos, and we'll work to make it right!
- Unfortunately, due to the perishable nature of our products, we cannot accept returns.

Shipping Restrictions:
- We don't ship to P.O. boxes or APO/FPO addresses due to the delicate nature of our treats.

Have specific requests or concerns? Reach out to us at belleeah@gmail.com or call 361-834-1721 (please leave message), and we'll be happy to assist!